Monday, 11 May 2009

Confusopoly

Two gems from Scott Adams in his May 7th blog post.

1 - The definition of Confusopoly
A confusopoly is a situation in which companies pretend to compete on price, service, and features but in fact they are just trying to confuse customers so no one can do comparison shopping.

Cell phone companies are the best example of confusopolies. The average consumer finds it impossible to decipher which carrier has the best deal, so carriers don't have normal market pressure to lower prices. It's a virtual cartel without the illegal part.
2 - Some Free Market pragmatism
... Before you call me a socialist, I don't have an informed opinion on national healthcare. But I also don't have an automatic bias in favor of a free market that gave us Enron, WorldCom, Madoff, derivatives, and mortgages to hobos. I think you have to look at the specifics.

Sunday, 10 May 2009

Tea Rules

How to make a good cup of tea is a problem that has vexed our best minds for many years. George Orwell put forward his eleven rules of tea-making in the 1940s. The Royal Society of Chemistry published their own instruction for how to make the perfect cup of tea in 2003. One area that these two heavyweights disagree on is the old controvery of whether the milk should go into the cup before or after the tea.

Orwell puts it very well:
Tenthly, one should pour tea into the cup first. This is one of the most controversial points of all; indeed in every family in Britain there are probably two schools of thought on the subject. The milk-first school can bring forward some fairly strong arguments, but I maintain that my own argument is unanswerable. This is that, by putting the tea in first and stirring as one pours, one can exactly regulate the amount of milk whereas one is liable to put in too much milk if one does it the other way round.
However the RSC counters with:
Milk should be added before the tea, because denaturation (degradation) of milk proteins is liable to occur if milk encounters temperatures above 75°C. If milk is poured into hot tea, individual drops separate from the bulk of the milk and come into contact with the high temperatures of the tea for enough time for significant denaturation to occur. This is much less likely to happen if hot water is added to the milk.
Perhaps wisely, ISO 3103, the international standardized method for brewing tea, sits on the fence with this issue, stating that "milk can be added before or after pouring the infused tea".

However, I think its time for us to realise that times have changed, and perhaps there are more important problems to tackle in the world of tea. Consider this:
  • Most of the cups of tea made today are made with a teabag in the cup, not with a teapot

  • In a frighteneing number of instances, milk is going into the tea straight after the teabag
If that last sentence didn't strike fear into your heart, you've probably drifted off and need to go back and read it again.

Yes, milk is going in straight after the teabag. Even worse, the main perpetrators of this crime are the supposedly beverage-worshiping cafes that pretend to understand the importance of tea, and charge you £1.50 (or whatever) for sampling their expertise. Tea needs hot water to brew in. If the milk goes in right after the teabag, the water is cooled and you are left with a forlorn luke-warm teabag swimming in a pale tea of disappointment.

When you've got to the front of the queue and they are making your tea, when they ask you if you want milk, be careful what you say. I've found that 'Yes, but not yet' is quite a good answer. If you simply say 'Yes', you are in danger of ending up with tea like this: